Frequently Asked Questions

Most travelers spend 10 to 20+ hours sorting through websites, hidden fees, and confusing policies. We eliminate that stress by offering expert-curated options, insider perks, and a streamlined process that large booking engines just can't match.

We're a bilingual boutique team that plans each trip with care, cultural insight, and budget-conscious precision. With a passion for travel and backgrounds in accounting and continuous improvement, we treat every itinerary like our own. You're never just a booking to us.

On average, our clients save 10 to 20 hours of research, planning, and booking time, not to mention the stress and second-guessing. We bring you clear, personalized options that actually fit your goals.

Not at all. In fact, you'll often end up saving money. We help you get more value through strategic budgeting, trusted travel partners, exclusive perks, and access to deals you won’t find on your own.

Once you're ready to move forward, we ask for a one-time planning retainer. This allows us to fully dedicate time and care to designing a personalized itinerary just for you. The retainer is non-refundable but credited toward your trip if you book within 30 days. It's our way of ensuring we’re both equally invested in creating something meaningful and memorable.

We believe travel is about how you experience a place, not just checking destinations off a list. Every trip we build is designed to help you live the journey fully, meaningfully, and memorably.

Yes! Our Gift-a-Trip service helps you surprise someone with a thoughtfully planned journey. It's more than a present: it’s a story, an experience, and a lasting memory.

Absolutely. For groups of 15+ travelers, the group leader can travel free on land (some restrictions apply). We handle the logistics so you can focus on enjoying the experience with your group.

Yes! We plan executive retreats, incentive trips, and team-building experiences with the same personal attention and financial care as our leisure trips, helping your team reconnect and recharge.